Chris Lee

Winning on the Interwebs

Based out of San Francisco Bay

Profile

Account Executive at PubMatic
Online Media | San Francisco Bay Area, US

Summary

I've spent my career growing indirect revenue channels for premier publishers such as CNET, CBS, NetShelter, and SAY Media through strategic business development partnerships. I've grown to appreciate any blogger, publisher, or user who produces useful, engaging, or influential digital content. My aim and passion now is to enable those creators to earn a livelihood doing what they love.

I am currently doing this at PubMatic, a complete publisher-side solution comprised of industry-leading technology with world-class service and consulting. From a unique unified-auction monetization engine, brand/audience protection, and intelligent insights and analytics to help drive revenue-growing business decisions, our PubMatic Premier offering makes being a quality publisher more rewarding.

SF Bay native and Microbiologist turned digital media and advertising pro. Enjoys travel, great food, Bay Area sports (Sharks, Giants, Warriors, 49ers), technology, sailing, and a good laugh.

Please don't hesitate to reach out with any questions regarding myself or the PubMatic solution!
Specialties: Enterprise Platform Sales, Digital Business Development, Strategic Partnerships, Publisher Network Development, Ad Operations, Media Buying, Rich Media, International Sales, Campaign Targeting and Client and Direct Report Management. All the acronyms: CPM, CPC, CPA, CTR, STR, SSP, DSP, RTB, ATD, DMP, CMS, CPMU, POI, LBA, LBS, SMS All the platforms: PubMatic, AdMeld, AppNexus, Rubicon Project, Right Media, DFP, AdX, AdSense, AMP, Madison

Experience

  • Nov 2011 - Present
    Account Executive / PubMatic
    PubMatic’s ad monetization and management solution combines impression-level ad auction technology, the most comprehensive brand protection tools, and enterprise ad operations support to give the Web’s premium publishers the most control over their revenue and brand.
  • Jun 2011 - Present
    Sr. Business Development Manager / SAY Media
    Connected SAY Media with RTB buyers (DSPs and Trading Desks) on the AppNexus platform to launch a Private Marketplace across their ad inventory. SAY Media turns strong, culturally relevant voices into premium digital media experiences across Style, Food, Tech, and Living.
  • Apr 2010 - Present
    Business Development Manager / NetShelter Technology Media
    Delivered 155% growth in indirect revenue and experienced budget responsibilities tripling year over year. Partnered with ad networks and exchanges, Sell-Side Platforms, affiliate programs, and international rep firms. Managed a US Account Manager, and 4 international sales teams in supplying product updates, go-to-market strategies and sales pitch training. Crafted and implemented strategies from needs assessment and vendor exploration through negotiation and launch. Also spearheaded Data, Video, and Private Marketplace initiatives. Worked closely with Finance, Ad Ops, Sales, Publisher, and Executive teams. NetShelter's mission is to help technology publishers, marketers and consumers become more informed, influential and successful.
  • Aug 2008 - Present
    Network Development Manager, then Mobile Campaign Manager / 1020 Placecast
    Network Development Manager: Hired as employee #11 of 15 in my time there. Learned quickly what "wearing many hats" truly means in a small, scrappy startup. Upon joining, core business was to build the only Location-Based Ad Network, using GPS-level data to derive audience and life patterns. Responsible for establishing new publisher relationships and grew the network from 5 to over 110+ partners. Oversaw entire process from prospecting/qualifying from scratch through contract negotiation, on-boarding, launch, and maintained continual technical and business account management. Other achievements include creating inventory management tools, performance dashboards, and monthly revenue reports for CFO. Also provided sales support, proposal planning and campaign targeting strategy regularly. Mobile Campaign Manager: As core business pivoted, took on all targeting and optimization strategy for ShopAlerts location-based mobile SMS marketing product. Translated every client's custom ROI metrics into POI (points of interest) locations and appropriate radius targets. Also played role of Media Buyer and Strategist in user recruitment campaigns, and actively optimized performance on a Cost-Per-Acquisition basis. Created comprehensive internal and external-facing product documentation and best-practices from scratch. Placecast provides a turnkey location-based monetization solution that is today scaled to millions of users and 70+ countries.
  • Apr 2006 - Present
    Account Coordinator, then Partnerships Manager / CBS Interactive (formerly CNET Networks)
    Account Coordinator: Planned and managed cross-network online campaigns from RFP to launch through final delivery reporting stages. Member of Corporate Sales team responsible for company's top key accounts, as I worked on the Sony Electronics account. Navigated cross-departmental projects for custom integrated ad and merchant programs. Viewed as a leader and trusted by management in a fast-paced, independent work environment. Promoted to Partnerships Manager. Partnerships Manger: Specialized in remnant inventory monetization and building network-wide marketing programs paid through barter/trade value. Brought new and exciting marketing opportunities including many industry event sponsorships (including CES), Time Square outdoor video billboard placement, print and online media. Followed all regulations and Sarbanes-Oxley compliance standards in complete revenue-related planning and reporting. Assumed client-facing sales role in a small team launching new remnant strategy for CNET Networks Business sites through Right Media Exchange, rolling out to various other CNET Networks properties. CNET Networks was a passion-based media company which was acquired by and joined CBS Interactive.
  • May 2005 - Present
    HR Coordinator (Contractor) / Kelly Scientific Resources
    Supported multiple recruiting branches/locations in conducting interviews, finalizing paperwork, and auditing employee files in a very organized manner. Created usage reports, managed employee database, and quantified metrics for new business development. Acted as interim On-Site Manager managing 70+ employees.
  • Nov 2004 - Present
    Account Executive / Colonial Supplemental
    Increased production numbers in re-worked accounts through consultative client visits and calls. Planned and executed original marketing strategy that established and grew positive customer relationships. * Worked effectively with satellite management while client POC for both service and sales. * Active member of the team closing the largest account in company history.
  • Mar 2003 - Present
    Healthcare Market Research Intern / The MarkeTech Group LLC
    Oversaw a nation-wide project on behalf of Siemens Oncology Systems conducting user interviews on product performance and service. Composed user dissatisfaction briefs and analytically contributed to quarterly client reports. * Successfully fulfilled all monthly project deadlines with minimal training.

Education

  • 1999 - 2004
    University of California, Davis
    BS in Bioscience - Microbiology
  • 1995 - 1999
    Lynbrook High School
    Activities: Key Club, National Honor Society, Spanish Honor Society, Orchestra, Agape Club, Interact Club, Student Government

Additional Information

Interests:
Photography, Music, Basketball, Videography and Production, Cooking, Writing, Traveling, Snowboarding, Great Startup ideas, Golden State Warriors, San Jose Sharks

Posts

February 29, 09:15 PM

Well it's pretty clear where the market's headed now, wouldn't you say?

I've always described the "holy grail" for publishers is a platform that would systematically identify each individual impression's value, respective to business rules that mirror relationships.  If you sold a campaign yourself, it's important to deliver it evenly, in full, and that it performs well so you can grow that relationship with the buyer.  If you're opening up inventory to 3rd-party buyers, it's important that you reach all possible demand out there, control what comes through, and minimize cost whether monetary or by latency affecting user experience.  A simplistic outline of revenue objectives, but I'd say the above covers 90% of any major ad-related revenue initiative.  With the above in mind, the single goal -- make as much money as possible.

Google has placed its bets in creating a full stack starting with ad network/exchange, then having acquired an ad server, video content service, mobile ad network, advertiser optimization technology, and more recently a publisher optimization technology.  Initially this sounds appealing, everything under one roof, until you step back to realize that by definition there's no such thing as optimizing both the buy and sell sides at the same time.  It's obvious too when you start to think about their new privacy policy changes, and how vocal they were in 2011 regarding their web data exchange ambitions that their strategy doesn't require them to take sides, they want to monopolize the entire digital advertising space.  Still don't believe me?  Don't Be Evil" is nowhere to be found here.

Recently OpenX, an ad server and exchange, has acquired LiftDNA, a small startup yield optimization company.  While this new combo of services points in a more focused direction, the reality is that you're going to have to use their server as well, a much larger business decision and migration.

Last week, PubMatic announced the launch of PubDirect, the first publisher-focused and server-agnostic platform that maximizes yield across a publisher's entire revenue strategy whether guaranteed or non-guaranteed demand.  

2012 is going to be an exciting year and it'll be interesting how everything plays out.  The convergence of direct/indirect or guaranteed/non-guaranteed makes a lot of sense and publishers have been asking for this beyond recent memory.  Layer on the same services on different screens in mobile, video, and other parts of the globe, to create one sales platform that will provide a much belated evolution to how we sell advertising on this medium.

If you're a publisher, you should definitely be thinking about how to best utilize these new tools in the marketplace, and choose your vendor appropriately.  Preferrably one that won't also be your competition.

January 24, 02:04 PM

I've dealt with a lot of publishers that still arbitrarily assign monetary values and prices to their unsold inventory.  When I try to explain what that inventory is truly worth, some surprisingly take it personally, but most of the time their dissent stems from a lack of understanding in how automated buyers buy, and why impressions vary in value even within the same publisher.

Since audience based targeting dominates automated buying, the freshness of the cookie pool means a whole lot.  There are buyers that only buy on the 1st through 3rd impression on a given user in their session on a site, meaning you really only have 1 or 2 shots to capture that revenue in the smartest fashion.  If you give it to one vendor, and then expect another vendor to come around and in some silver bullet fashion monetize at amazing rates for everything that's leftover, you have to come to terms with the fact that your expectations are completely out of line.

A colleague of mine uses the gold rush and panning for gold as an example.  To those that get first dibs on the supply will find many more gold nuggets.  Those than sift through the gravel thrown out of the pan will find it much more difficult, even more so for the next miner, and so on.  If one would expect that it's only logical that the last miner doesn't find much gold, I'm not sure why it's so difficult to understand that it's the same case with audience-based online media buying.

I understand that I generalize, and there may be plenty of reasons why impressions later on in the session are still valuable -- users are more likely to click away from a site when they're "done," contextual relevance can return a relevant ad, and with rates so cheap the ROI makes sense.  However, when setting pricing expectations, the general arguement suffices.

So, the bad news for publishers is that your marquee name brand doesn't do much to assign a higher value to leftover inventory, so be realistic in your monetization efforts.  The alternative is to run a private marketplace with your current advertisers that also happen to have a performance budget.  Package it up.  The benefits for them is that they can receive centralized service, and I'm sure with a higher spend you're more than willing to offer more value adds.  Private Marketplace after all is a strategy, not a product.

The good news though, is that if you allocate your ad calls appropriately, and work with a smart partner with technology and service to make sense of it all, it becomes a revenue channel that's not only significant, but rapidly growing industry-wide.

Just don't expect the $20 rate card CPMs, which by the way require Ad Ops, Salespeople, Insurance, Tax, Expense Account, and Marketing costs.  And STR is still what, 25-45%?  It's time for CROs, heads of sales, and CFOs to start looking at new technology platforms, not just Ad Ops anymore.  Create a company strategy, don't treat it like a singular channel.  WIth insights and audience protection tools, the opportunity is ripe for savvy publishers to take control of their revenue.

Stop putting lipstick on the pig and serve up some delicious ribs, chops and bacon.  Mmm, bacon...

November 22, 10:27 PM

I am not a fashionable guy by any means.  Some say I clean up nice, but you'd definitely find me in a pair of Jordan shorts and a t-shirt on the weekends.  However, I've been visiting some fashion blogs and YouTube channels lately (such as Wendy's Lookbook - blog / YouTube) not for tips and tricks, but because how consistently amazed I am by the engagement and loyalty of the audience.

Since my days at CNET, I've been completely bought into the idea that a reader will stay on and revisit a site as long as the quality of the content fuels the passion they have for the subject matter.  It's a simple value proposition really.  Even before I worked there, I took pride in being the type to read CNET, Engadget, Gizmodo, forums, etc. instead of reading reviews on Consumer Reports, some e-retailer or some other "commoner's" review source.  There was a strange sense of pride and feeling of obligation that I receive my information from an independent on-the-pulse-of-the-industry quality source.  The brands and sources of my knowledge defined me through my passions.

I imagine that these burgeoning fashion bloggers are capitalizing on the opportunity that meets at the intersection of social media proliferation, content production/management technology, and the monetization options that might enable to earn themselves a livelihood doing what they love.  I touched upon the social media portion above, not only in content distribution (YouTube in this case for Wendy), but below is also an example of the quality that's being created.

 

I happen to have the pleasure of knowing Wendy and her "Mystery Man" who is an aspiring film director and puts these videos together which can explain the extremely technical feat of not only filming but editing this to its final state.  It's amazing that this level of quality is in a video that is brushed off by our industry as simply UGC (User-Generated Content).  This video is 7 months old and has been viewed by almost 6 million people.

Marketers are definitely starting to notice.  Media strategies weren't as simple as just including the "must-buys" anymore, as people's media consumption shifted away from traditional brand names and more to friend recommendations and search.  Companies like Federated Media were among the first to notice the influence driven by bloggers and independent media, along with Glam and my alma mater NetShelter also have the mission to aggregate this fragmented landscape of influential voices and collectively move markets.  

This of course, requires the big guys to make their efforts to follow a trend to keep themselves relevant.  AOL is putting its chips forward in acquiring HuffPo, TechCrunch, and looking to churn out as much content as possible.  Every major media company is also creating blogs or a blog network to evolve with the trends.  But is quality a strategy or a feature?  It may be either based on who you talk to, but either way I think the benchmark for content now is if it's "share-worthy" or not rather than upholding a given pace and volume.

I hear the term "into-the-weeds" often re: process in our line of work, but in general I don't feel like I hear it enough re: what the hell we're doing overall.  In RTB environments, content farming, and attribution, there's a lot of gaming going on and we're missing the point.  Talk about clutter on the internet -- we're responsible for it.  With everything the Borg (Google) is doing on creating the ultimate marketing stack, it's good to see that they're also constantly making changes to their algorithm to reward quality content producers with higher organic search results (sure it's so they stay at the top of their game, but as a user it enhances my experience so it's welcome).  I feel that we constantly complain about how we want to rid of CTR as the metric, how terrible a user's experience is on some of these sites, or how ad networks pepper the internet to collect credits for a purchase in the last-touch attribution model, though we know why it's happening.

Going back to where I started, it may be as simple as a fashion-oriented person watching a video on YouTube, or seeing a well photographed outfit from someone like them, to influence a purchase now and not so much be the prime placed full-page color ad in Vogue.  Let's make it easier for Marketers to get in front of their audience, and also reward quality content with revenue, profits, or simply allowing people like you and me to earn a livelihood.  Technology can do good if we choose to design it so.

November 17, 07:32 PM

And old spot I know, but still so good!  

 

January 24, 12:20 PM

It's obvious I'm going to love this recent Ad Age article (Need to Hire a Digital Salesperson?  Good Luck With That).  I've seen, and am seeing, it happen and I'm fortunate to be in the thick of it all and have a network of people that are as well.  Though everyone in the industry will always find something to complain about such as attribution, VC funds flooding the market enabling clones of mediocre ideas to proliferate (there are great ones among them though) to fill their portfolio with the latest trend, or RTB, data, video, and mobile products and solutions not "there yet," you can't deny these are exciting times for us.

The problem (or opportunity depending on how you see it) is that there is a severe lack of junior level people.  With the exponential growth digital has seen in the past 10 years, the number of college grads that enter digital hasn't been growing at as high of a rate.  This is leaving early mid-career people with higher compensation, and progressing titles, but the the digital workforce as a whole is not being filled though it's getting wider at the top.

The point of debate in the article is interesting, and is presented as if you had to choose one skill over the other: industry knowledge or ability to close.  Ideally you'd want both, but to the point above, the demand far outweighs the supply.  How do digital companies keep top quality talent under their roof in an age where recruiters seem to reach out to top candidates literally months into a new position?

Compensation, equity, and title are always important, but I believe that's just the beginning and isn't enough to stand alone.  Culture, management (both upper and direct report), purpose/importance (frankly there's too much cool stuff we can be working on these days to waste time where you're not fully utilized), and flexibility in work-life balance are true differentiators.  Between my friends, colleagues, and myself, we rarely talk numbers, but I find what we rave or complain about, and ultimately join or leave for, has everything to do with those latter variables.

<feel good ramble>

Not a day goes by where I'm not thankful to have survived the economic downturn where a lot of good people in other industries are struggling, or settling just to get by.  I feel blessed to have been able to continue learning and finding opportunities to grow and progress in my career.  I have digital media and advertising to thank for that.  So, upon clarifying that I'm taking out all possible tones of being smug, a braggart, or insensitive to those that have struggled, I will say to my colleagues that it's a great time to be in digital.

</feel good ramble>

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